A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.
Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.
On completion, candidates may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career
Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager. Working in the private, public or third sector and in all sizes of organisation. It is also appropriate for those already in management roles who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.
Leading and managing people and developing relationships, organisational performance by delivering results, personal effectiveness, interpersonal excellence and managing self.
121 coaching / mentoring with a member of the Mercury team.
Development of an electronic portfolio of evidence including reports, evidence of tasks undertaken, demonstrations, presentations, assignments, emails and observations.
Wherever possible all evidence collected makes use of video or audio technologies.
Involving a range of assessment tools: